Deposits
A non-refundable $500.00 deposit is required to confirm your event date and time.  We accept cash, check, or credit card payments.

Cancellation
The $500 deposit is non-refundable, but can be applied towards a future event. Cancellation after the full payment has been made will be dealt with on a per event basis due to the variety of factors associated with each particular event.

Final Guest Guarantee
Guarantee deadlines depend on the type of event, type of food, and guest count. A guarantee two weeks before the event is preferred; however we do our best to accommodate last-minute requests and bookings. When providing your guarantee or booking less than two weeks before the event, availability of menu items are not guaranteed due to ordering and preparation requirements; late charges may also apply.

Billing & Payment
The balance is due 1 week before the event. Any adjustment transactions will be applied after the event.

Service Charge
There is a customary 17% service applied to all functions for energy, administration, production, and equipment.

Delivery
ChuckWagon Catering delivers to the Twin Cities and great metropolitan area. Delivery charges depend on mileage and the number of our vehicles needed for your event. Additional charges may apply for deliveries outside of the Twin Cities Metro area. Ask a coordinator for delivery information on your upcoming event.

Staffing
Staffing needs depend on several factors such as how many people and scope of services. A minimum of two attendants are required for all functions. One attendant is required for every 20-30 guests for a plated meal and one attendant is required for every 35-45 guests for a buffet meal. For any event with a service time longer than two hours, an additional charge may apply. When using china, glassware, and silverware, additional attendants may be needed.

Rentals
Tables, chairs, linens, china, glassware, silverware, decorations, tents etc are available fore rent- please speak to a coordinator for more information.

Event Clean-Up
ChuckWagon Catering is responsible for the clean-up of our food preparation and buffet lines. As the venue client, it is your responsibility to ensue that the required cleanliness is upheld before your departure after the event. It is recommended that you consult with your venue representative regarding cleaning deadlines and requirements. Exact tear-down and cleaning responsibilities depends on the scope of services contracted through us.

We are proud of our reputation for putting our Clients first in every area of our operations.  We feel that this is one of the most important contributors to our success and to the success of the customers we serve!